Privacy and SMS Policy

Region 51 Narcotics Anonymous (“Region 51 NA,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and individuals who contact us through our phoneline, SMS services, or online forms.

This Privacy Policy explains what information we collect, how it is used, and your choices regarding your information.

Information We Collect

We may collect the following information:

Information You Provide

  • Name (if voluntarily provided)
  • Email address
  • Telephone number
  • SMS opt-in preferences
  • Messages submitted through contact forms
  • Information voluntarily shared during phoneline calls or text conversations

Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • General geographic location (country/state)

This information is used only for analytics, security, and improving the website.


How We Use Information

Information may be used to:

  • Respond to inquiries
  • Return phone calls
  • Respond to SMS messages
  • Connect individuals with local NA resources
  • Improve website functionality
  • Maintain website security
  • Monitor website performance
  • Comply with legal obligations

SMS Communications

If you choose to communicate with Region 51 NA via SMS:

  • Message frequency varies.
  • Message and data rates may apply.
  • Consent to receive SMS is not a condition of receiving services.
  • You may opt out at any time by replying STOP.
  • Reply HELP for assistance.

Information Sharing

We do not sell, rent, or trade personal information.

Information may only be shared:

  • With trusted service providers necessary to operate our website or communication systems
  • When required by law
  • To protect the safety of individuals or the integrity of our services

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure.


Third-Party Services

Our website may utilize third-party providers including:

  • Website hosting
  • Security services
  • Analytics
  • SMS communication providers
  • Phoneline management providers

Each provider maintains its own privacy practices.


External Links

Our website may contain links to other websites.

We are not responsible for the privacy practices of external websites.


Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect information from children.


Your Rights

Depending upon your jurisdiction, you may request to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of information
  • Withdraw consent for SMS communications

Contact

Questions regarding this Privacy Policy may be directed through the contact information available on:

https://region51na.org